ZTmail Cryptographic Application Automation Gateway

A hardware gateway for encrypting emails, chats, and documents for organizations, providing automated S/MIME encryption, chat encryption, and document signing for each organization.

1. Product Overview

ZTmail Cryptographic Application Automation Gateway (Abbreviated as ZTmail Gateway) is an enterprise cryptographic gateway designed to automate email security, chat security and document security on an organizational scale. It handles the cryptographic functions that conventional email security gateways, instant messaging gateway, document management system are not designed to provide, while working together with existing email security systems and business systems related to document management to enhance cryptographic protection capabilities.

Core capabilities:

  • Built-in enterprise CA and Sub CA certificate
  • S/MIME Certificate and Document Certificate lifecycle management automation
  • S/MIME encryption and decryption
  • PDF document encryption and decryption
  • Digital signing and signature validation
  • Trusted identity recognition and policy signals
  • Multi-CA certificate supply and automated failover
  • Local private-key generation and protection
  • Enterprise-scale policy and certificate management

ZTmail Gateway handles cryptography. Existing infrastructure handles email security and document management.

2. Two Deployment Editions

ZTmail Gateway is offered in two deployment editions. Both use the same core cryptographic gateway architecture, but are optimized for different organization sizes and deployment economics.

Edition
Best For
CA Model
Deployment Model
Hardware Gateway
Medium to very large organizations; high assurance and high mailbox volume, high document volume
Built-in enterprise CA with ZTmail trusted organizational Sub CA certificate, HSM protection. And public CA certificate automation available.
Dedicated hardware appliance; HA deployment recommended
Software Gateway
Small to medium organizations, typically below 1,000 mailboxes
No built-in enterprise CA; certificate supply through ZTmail ACME service and Public CAs
Software deployment; annual service model available

3. Certificate Trust Models

One Gateway. One Automated Certificate Strategy. Three Trust Models: ZTmail Trust (ZT), Global Trust (GT) and Hybrid Trust (HT).

Trust Model
Certificate Source
Typical Use
Commercial Logic
ZTmail Trust
ZTmail Trust CA Infrastructure
Internal organizational email, Gateway-to-Gateway communication, ZTmail ecosystem
Included at organizational scale; no per-mailbox certificate charge
Global Trust
Public CAs
External communication requiring Public CA trust in other S/MIME clients
Public CA certificates supplied through ZTmail ACME service
Hybrid Trust
Enterprise CA +
ZTmail CA +
Public CA
Use ZTmail trust for most mailboxes and Public CA certificates for selected external-facing mailboxes
Optimize cost by using Public CA certificates only where global trust is required

4. Certificate Auto-Configuration

A dedicated organizational Sub CA certificate is built into the Hardware Gateway. The Sub CA operates under the organization's configured ZTmail Trust Root hierarchy and is protected by the Gateway's built-in PCIe HSM card.

The built-in CA can automatically issue and manage ZTmail-trusted S/MIME certificates and document certificates for employees and mailboxes at organizational scale without certificate type and quantity limit. The organization does not need to purchase a separate certificate for every employee simply to establish trust inside the ZTmail trust domain.

When a mailbox must present an S/MIME certificate global-trusted by external S/MIME clients outside that trust domain, a Public CA certificate can be supplied automatically through the configured certificate-supply service. When a document must present a document certificate trusted by external Document reader like Adobe Reader outside that trust domain, a Public CA certificate can be supplied automatically through the configured certificate-supply service, or using ZTmail cloud e-signing service for global trust.

Users can also choose Hybrid Trust. For email communication, a global-trusted MV S/MIME certificates and a ZTmail-trusted OV/SV S/MIME certificates can be auto-configured, allowing Outlook and other email clients to trust it while ZTmail App displays OV/SV validated identity. For document signing, a global-trusted cloud signing service and a ZTmail-trusted OV/SV document certificates, enabling global trust in Adobe and displaying OV/SV validated identity in ZTmail App. Hybrid trust combines ZTmail ecosystem identity display with global ecosystem trust, without requiring all certificates to be globally trusted, which helps reduce certificate costs.

Use ZTmail Trust at organizational scale. Use Global Trust or Hybrid Trust where it matters.

5. Hardware Gateway

For organizations that require a self-contained cryptographic gateway with an integrated enterprise CA, the Hardware Gateway integrates all the functional modules needed for various services, such as email IMAP/SMTP proxy, document signing, document encryption, timestamp signing, key management etc., built-in CA services, ZTmail trusted organizational Sub CA certificate, dedicated hardware cryptographic protection (PCIe HSM card), security strategy module and autonomous AI access module.

The built-in CA can automatically issue ZTmail-trusted S/MIME certificates and document certificates for the organization's mailboxes and manage their lifecycle without per-mailbox & per-certificate limit. This changes the economics for large organizations: the investment is the cryptographic gateway infrastructure rather than an annual fee for every mailbox.

The Gateway deployments are designed around high availability, default using a redundant Gateway pair with load balancing and automatic failover. The organizational Sub CA private key is protected by Gateway’s integrated PCIe HSM card.

Key commercial principle: ZTmail-trusted enterprise S/MIME certificates and document certificates only set a limit based on hardware capacity, without charging certificate fees based on the actual number of email accounts. Document signing and encryption also don’t charge based on the number of signing or encrypting events.

Models are differentiated by throughput, concurrent connections, cryptographic performance, storage, and supported mailbox scale, the typical deployment is a redundant HA pair. The certificate trust domains (ZT or GT) composition can be customized by customers.

Model
Recommended Scale
Typical Trust domains
Typical Deployment
EG-1K-H
Up to 1,000 mailboxes
950 ZT + 50 GT
Entry enterprise / departmental HA pair
EG-5K-H
Up to 5,000 mailboxes
95% ZT + 5% GT
SMB / mid HA pair
EG-20K-H
Up to 20,000 mailboxes
95% ZT + 5% GT
Large enterprise HA pair
EG-50K-H
Up to 50,000 mailboxes
95% ZT + 5% GT
Large enterprise / service provider HA pair
EG-100K-H
Up to 100,000 mailboxes
95% ZT + 5% GT
Large-scale enterprise HA pair
EG-100KP-H
100,000+ mailboxes
Customized
High-volume / customized architecture

6. Software Gateway

The Software Gateway is designed for smaller organizations that need automated S/MIME encryption without the infrastructure and operational complexity of a dedicated hardware appliance. It provides the same core cryptographic gateway functions while automatically supplying ZTmail trust and global trust certificates, but these certificates are automatically obtained from ZTmail Cloud Cryptography Service through the gateway system, rather than being locally issued like with a hardware gateway.

Gateway Models are differentiated by supported mailbox volume. The certificate type mix and trust domain allocation shown below are typical configurations provided as a reference for customers. Certificate types and trust domain allocation can be customized according to the customer's requirements.

Models
Supported Mailboxes
Typical Certificate Composition
Typical Trust Domain Allocation
Positioning
EG-100-S
Up to 100
85 MV + 10 OV + 5 SV
90 ZT + 10 GT
Small organization / pilot
EG-250-S
Up to 250
200 MV + 40 OV + 10 SV
230 ZT + 20 GT
Small business
EG-500-S
Up to 500
430 MV + 50 OV + 20 SV
470 ZT + 30 GT
Growing organization
EG-1K-S
Up to 1,000
910 MV + 60 OV + 30 SV
960 ZT + 40 GT
Medium organization
EG-1KP-S
1,000+ mailboxes
Customized
Customized
Large organization

For organizations with over 1,000 mailboxes can negotiate bulk custom pricing, but strongly recommend using a hardware gateway, as there are no longer any certificate fees or mailbox number limits.

7. Feature Comparison

Capability
Hardware Gateway
Software Gateway
Email and document encryption / decryption
Included
Included
Email and document Digital signing / validation
Included
Included
Trusted identity recognition
Included
Included
Certificate lifecycle automation
Included
Included
Multi-CA certificate supply
Included
Included
Automatic failover
Included in HA architecture
Depends on the deployment method
Built-in enterprise CA / SubCA
Included
Not included
Dedicated HSM protection
Included
Not included
Public CA certificate supply
Available
Available
Existing email security gateway integration
Included
Included
Existing document management integration
Included
Included
Best fit
1,000+ mailboxes / high assurance
Typically <1,000 mailboxes
Primary value
Long-term enterprise investment, large scale saves
Lower entry cost / faster deployment

8. Proposed Commercial Strategy

Hardware Gateway
Software Gateway
  • One-time infrastructure investment
  • Capacity-based product models
  • Built-in enterprise CA
  • ZTmail-trusted certificates at organizational scale
  • Optional annual support / SLA
  • Public CA certificates charged by actual requirement or included allocation
  • Annual subscription
  • Mailbox-count based
  • No built-in enterprise CA
  • Automated certificate supply through ZTmail Cloud, ZTmail-trusted and Global trusted certificate mixed
  • Public CA certificates included according to the selected plan or charged as an add-on

9. Close the Cryptographic ability Gap

Don't let encrypted email create a security blind spot. Deploy ZTmail Gateway to decrypt and verify inbound encrypted email before security inspection, and sign and encrypt outbound email only after it has passed your existing security controls.

No more documents without a trusted identity. Deploy ZTmail Gateway that automatically applies a trusted identity digital signature to every internal and external document, automatically encrypts all internal confidential documents, and attaches a timestamp to all archived documents.

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Tell us your organization size and deployment requirements. We will recommend the appropriate Gateway model and certificate configuration strategy.